In the most absolute way, there is no danger to enter the data in our portal, we use the most innovative encryption systems for all payment methods.

We accept all major payment methods, in particular PayPal, Debit/Credit Card, Apple Pay, Google Pay, Amex and many others.

Yes, we ship in all Europe without problems or duties.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Due to COVID situation deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

We use all major carriers, and local courier partners.

All shipments are tracked and insured, any kind of problem arising from shipments is our responsibility, the customer is only required to correctly communicate the address and in case of changes, please let us know promptly.

Please contact us within 48 hours of receipt of the order, in case the damage was caused by the shipping company, we will take care of everything, the return expenses will be charged to us and a refund will be made, or if the customer wants the same product will be sent again.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly support@lvceatelier.com and we’ll take you through the process.

We use mainly iron, metal, copper, acrylic, wood and glass. The lights are ALWAYS LED, the latest generation, which guarantee extreme durability, do not produce heat and consume very little energy compared to other light sources

Of course, each discount code can be used on the cart page as an alternative to the checkout page, when it is requested, the discount will automatically deduct the amount from the total.